SCADA (Supervisory Control and Data Acquisition) and plant monitoring software gives operations teams real-time visibility of industrial processes — displaying live sensor values, equipment states, flow rates, temperatures, pressures and production counts on operator workstations, enabling alarm response, remote parameter adjustment and shift-level performance analysis from a single interface. Where PLC and drive configuration tools serve the commissioning engineer, SCADA monitoring software serves the plant operator and operations manager — turning raw field data into contextualised process displays that support safe, efficient and informed decision-making during production.
DAS Company is an authorised AVEVA InTouch and System Platform implementation partner — the only SCADA monitoring software platform with more than one million licences in production worldwide, built on 35+ years of Wonderware development heritage. We supply AVEVA SCADA licences and implement monitoring applications for process manufacturers, utilities and discrete manufacturers across Europe, with engineering delivered from our Bulgaria base.
AVEVA InTouch HMI 2023 R2 (formerly Wonderware InTouch) provides the graphical operator interface for monitoring and controlling industrial processes in real time. Over 100,000 plants and factories worldwide run InTouch — from water treatment works and chemical plants to automotive assembly lines and pharmaceutical batch facilities — making it the single most widely installed plant HMI in the industrial automation market.
For plant operations teams, InTouch delivers three core monitoring capabilities that directly reduce downtime and improve plant performance. Situational awareness displays — built using AVEVA's ISA-101 compliant Situation Awareness library — present process state through consistent, standardised graphics that communicate abnormal conditions before operators are consciously aware of a problem, using colour, animation and contextual data placement to direct attention to the issue rather than require the operator to search for it across a cluttered display. This approach demonstrably reduces operator response time to abnormal situations versus traditional HMI designs. Alarm management with AVEVA InTouch covers alarm shelving, suppression, acknowledgement workflows and alarm journals — providing the structured alarm response discipline required by IEC 62682 (Management of Alarms in Process Industries) and ISA-18.2, reducing alarm floods that overwhelm operators during process upsets and cause the alarm fatigue that precedes operational incidents. Personal Workspaces allow individual operators to create their own ad-hoc runtime monitoring displays — pulling the specific tags, trends and KPIs relevant to their role without requiring engineering tool access or new application development — empowering shift teams with data-driven monitoring without IT department involvement.
AVEVA System Platform (formerly Wonderware System Platform / ArchestrA) extends plant-level InTouch monitoring to enterprise-scale supervisory SCADA — connecting multiple PLCs, RTUs, drives and field devices across a single plant or multiple sites into a unified operations monitoring system accessible from a central control room, distributed operator workstations and remote web clients. The Galaxy Repository (System Platform's central engineering and data store) provides a single point of configuration for all monitored objects — modify a pump monitoring template once and the change propagates automatically to every pump instance across the plant, maintaining display and monitoring consistency without manual update of individual screens.
The OMI (Operations Management Interface) in System Platform delivers context-aware monitoring displays that automatically adapt their layout to the operator's screen size and role — the same underlying plant model displays optimally on a 27" control room workstation, a 10" tablet carried by a field engineer and a smartphone accessed by a production manager. This responsive architecture eliminates the need to develop and maintain separate display versions for different access device types, reducing engineering cost and ensuring monitoring display consistency across all user touchpoints. System Platform's built-in native OPC UA server (introduced in 2023 R2) makes all monitored data available to any OPC UA client — historians, cloud platforms, analytics tools and third-party SCADA systems — without a separate OPC server middleware layer, simplifying the data integration architecture for connected factory programmes.
AVEVA Historian is the time-series process data historian that captures, compresses and stores the data that InTouch and System Platform monitor — providing the historical depth that transforms real-time monitoring into genuine operational intelligence. Standard SQL databases cannot store high-frequency process data economically: a plant monitoring 10,000 tags at 1-second resolution generates 864 million data points per day, which SQL stores in terabytes. AVEVA Historian's proprietary swinging-door compression algorithm stores the same data in gigabytes — retaining every operationally significant value while discarding redundant steady-state readings — making years of high-resolution process history practically and economically accessible for trend analysis, root cause investigation and regulatory compliance reporting.
Operations teams use Historian data for three primary monitoring-related purposes. Trend analysis — overlaying process variable trends across shifts, days and production campaigns to identify drift, deterioration and seasonal patterns that real-time monitoring cannot reveal in its necessarily present-focused view. Root cause investigation — retrieving the exact second-by-second process state in the minutes before a plant trip, quality failure or equipment alarm to identify the causal sequence that led to the event — the operational post-mortem that prevents recurrence. Compliance reporting — generating the time-stamped, audit-trail-backed process records required by pharmaceutical GMP, food safety HACCP, environmental permit conditions and energy reporting obligations — where the data must be demonstrably unaltered from the point of measurement to the point of reporting. AVEVA Historian's integration with AVEVA Reports for Operations allows operations and quality teams to generate these compliance reports directly from Historian data without IT or database engineering involvement.
Overall Equipment Effectiveness (OEE) — the product of Availability, Performance and Quality — is the universal metric for manufacturing plant productivity monitoring. AVEVA InTouch and System Platform provide the real-time tag data infrastructure from which OEE is calculated: machine running/stopped state (Availability), actual cycle rate versus design rate (Performance), and good parts versus total parts counts (Quality). InTouch's self-service OEE dashboard capability (Personal Workspaces with process analytics) allows operations managers and production engineers to configure their own OEE monitoring displays from live InTouch tag data — without requesting IT development or SCADA engineering changes — calculating shift OEE, identifying the primary OEE loss category and drilling into the Historian trend data that explains the performance gap. For manufacturers implementing OEE monitoring for the first time, AVEVA's SCADA monitoring platform provides the fastest route from zero to live OEE dashboard: InTouch connects to existing PLCs via AVEVA Communication Drivers, collects machine state and production count data, and presents OEE metrics to the operations team — all without modifying existing PLC programmes.
AVEVA InTouch 2023 R2 provides full browser-based access to InTouch monitoring applications on any device — desktop, laptop, tablet or smartphone — without installing the InTouch client application. Operations managers monitoring production KPIs from an office building, maintenance engineers checking equipment status from a smartphone in the field, and plant directors reviewing shift performance from a remote location all access the same live InTouch monitoring displays through a standard web browser, secured by Microsoft Active Directory authentication and SSL encryption. InTouch Access Anywhere extends full interactive HMI access — not just read-only dashboard viewing — to remote and casual users, enabling remote parameter adjustment, alarm acknowledgement and setpoint changes from outside the control room while maintaining the security controls that prevent unauthorised process interference. For industrial facilities with geographically distributed assets — pipeline pump stations, water network booster stations, remote substations, wind farm monitoring points — AVEVA System Platform's multi-site SCADA architecture provides the same unified monitoring view across all remote locations from a central control room, with individual site HMIs available as drill-down views within the enterprise overview.
A large number of industrial facilities across Eastern Europe and the Balkans operate legacy Wonderware InTouch monitoring systems — versions from InTouch 7.0 through InTouch 2014, running on Windows XP and Windows 7 workstations that have passed Microsoft end-of-support. These legacy monitoring systems continue to function but present growing operational risks: unsupported operating systems cannot receive security patches, exposing plant monitoring networks to cyber threats; legacy InTouch versions cannot connect to modern OPC UA devices without third-party gateway software; and legacy Historian versions cannot integrate with cloud analytics platforms that operations teams are increasingly deploying for performance analysis.
AVEVA's guaranteed backward compatibility — the commitment that any InTouch application from any previous version will migrate to InTouch 2023 R2 in minutes without application rework — makes upgrading legacy Wonderware monitoring systems one of the most risk-free digital upgrade projects available to Eastern European industrial operators. The operator monitoring displays, tag database, alarm configurations and Historian connections all transfer to the current AVEVA release without redevelopment, protecting the investment in existing InTouch applications while gaining current-version security, OPC UA connectivity and web-based remote monitoring capability. DAS Company provides legacy Wonderware monitoring system assessment — evaluating installed InTouch and System Platform versions, confirming migration compatibility, planning the upgrade sequence and implementing the migration from legacy OS and InTouch version to current AVEVA 2023 R2 on modern, supported Windows infrastructure.
Water and wastewater utilities are the largest single vertical for SCADA monitoring — pumping stations, water treatment works and distribution networks require continuous unattended remote monitoring with alarm notification, and AVEVA System Platform's multi-site SCADA architecture with Teltonika cellular gateway hardware connectivity (also supplied by DAS Company) provides the complete remote monitoring infrastructure. Chemical and process manufacturing requires continuous process variable monitoring with alarm management, regulatory data retention in Historian and batch event recording — all core InTouch and System Platform capabilities. Food and beverage uses InTouch for line monitoring, OEE calculation and CCP (Critical Control Point) temperature monitoring required by HACCP food safety management. Pharmaceutical uses System Platform and Historian for 21 CFR Part 11 compliant monitoring with electronic audit trails and validated data integrity. Energy and utilities (power generation, district heating, renewable energy) use System Platform for multi-site generation and distribution monitoring from a unified SCADA.
DAS Company provides AVEVA SCADA monitoring software as an authorised partner that implements what it sells — combining InTouch and System Platform licence supply with engineering delivery, from initial I/O tag list creation through display development, Historian configuration, OPC communication driver setup and operator training. System integrators purchasing AVEVA licences through DAS Company access our engineering team for application development support — not a support hotline reading documentation, but engineers who have implemented InTouch monitoring applications on process plant in the region and understand the commissioning challenges that arise in Eastern European industrial environments. Legacy Wonderware users contacting DAS Company for licence renewal or migration receive an honest assessment of the upgrade path, the compatibility risks specific to their installed version and the realistic implementation timeline — not a generic sales proposition.
Contact DAS Company for AVEVA InTouch and System Platform licence pricing, I/O point sizing for new SCADA monitoring projects, legacy Wonderware monitoring system assessment and SCADA implementation quotations for industrial operations across Europe.
