Privacy and Security Policy

At DAS COMPANY ENGINEERING LTD, we value your privacy and are committed to protecting your personal information in accordance with the EU General Data Protection Regulation (GDPR) and applicable data protection laws. This Privacy and Security Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, make a purchase, or interact with our services.

1. Collection of Personal Data

We collect only the personal data that is necessary for providing high-quality service and ensuring smooth order processing. This may include the following information:

Full name, email address, and contact number
Delivery and billing address
Company and tax details (for business customers)
Payment and transaction information
Website usage data (IP address, browser type, access times)
Communication preferences and consent choices

2. Purpose of Processing Personal Data

To create and manage your online store account
To process and deliver your orders efficiently
To respond to inquiries and provide technical or product support
To send marketing materials and promotional updates (with your consent)
To improve website performance and analyze visitor trends
To comply with legal obligations (invoicing, tax, and record keeping)

3. Legal Basis for Processing

We process personal data under the following legal grounds:

Contractual necessity – to fulfill your order or service request
Legal obligations – to comply with accounting and tax laws
Legitimate interests – for fraud prevention, service optimization, and security
Consent – for newsletters and marketing communications (can be withdrawn anytime)

4. Data Sharing and Disclosure

Your data is kept confidential and is not shared with third parties, except with:

Authorized courier and logistics partners for order delivery
Payment processors for secure transactions
IT service providers for website maintenance and data security

5. Data Retention

We store personal data only as long as necessary to fulfill its intended purpose or as required by law. After that, data is securely deleted or anonymized.

6. Data Protection and Security

SSL encryption for secure data transmission
Restricted employee access based on role
Regular security audits and monitoring
Encrypted backups and secure data storage

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and improve performance. Cookies help us:

Store user preferences (language, region, etc.)
Improve website speed and functionality
Analyze traffic through tools such as Google Analytics

You may disable cookies via your browser settings. However, some website functions may not work properly without them.

8. Your Rights

Access and obtain a copy of your personal data
Request correction or deletion (“right to be forgotten”)
Restrict or object to processing activities
Withdraw consent for marketing communications
Lodge a complaint with the Data Protection Authority

9. Contact Information

For questions or requests regarding your personal data, please contact us at:

Email: info@das.company
Address: R-N Odesos, Ul. Anton Strashimirov No:28A, Varna, Bulgaria
Company: DAS COMPANY ENGINEERING LTD